★★★★★5.0 rated
FAQs

Painting and Decorating Questions, Answered

Pricing, timescales, paint, protection and guarantees — the questions London households ask us most, answered straight.

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5.0 · every review five starsCSCS certifiedCITB registeredDust-free decoratingFully insured · DBS checked12 areas across LondonFree quotes, same-day callbackFixed price in writing5.0 · every review five starsCSCS certifiedCITB registeredDust-free decoratingFully insured · DBS checked12 areas across LondonFree quotes, same-day callbackFixed price in writing
Common questions

Seventeen questions, seventeen straight answers.

How much does it cost to decorate a room?
Room prices start from a few hundred pounds for a straightforward bedroom and rise with ceiling height, cornicing and the condition of the woodwork. Every quote is built from the survey rather than a rate card, so the number you receive reflects your room rather than an average.
How do your fixed quotes work?
We visit, measure the job properly and send a written price that includes prep, materials, coats and cleanup. That figure only changes if you ask for extra work, agreed in writing first — it never drifts because the job found surprises.
Do you need a deposit?
No. Domestic jobs are paid on completion, once the walkthrough is signed off. Larger programmes can be invoiced in stages that match the work delivered, agreed in the quote before we start.
How long will my job take?
A single room is usually two to four days, a two-bedroom flat around a week, and a whole period house two to three weeks with the sash windows included. Your quote carries a start date and a completion date, both in writing.
Do you supply the paint or should I buy it?
Most clients let us supply — our trade accounts keep premium brands below retail. If you have already bought the exact colour, we will use it and check the sheen levels before starting, because they read differently under artificial light.
Which paint brands do you use?
Farrow & Ball and Little Greene for depth of colour in period homes, Dulux Trade where durability matters, and breathable limewash and mineral systems where the walls need them. We will tell you honestly when a cheaper brand will do.
Will you protect my floors and furniture?
Always. Floors are sheeted in breathable layers with hardboard runners on high-traffic routes, furniture is grouped and covered, and stair carpets are double-sheeted and taped. Period boards are never sealed under plastic.
How do you control the dust?
Sanders run into extractors, doorways are zipped, and each work zone is sealed from the rest of the house. Sites are vacuumed at the end of every day, and the house stays liveable throughout.
Can you work around us while we live in the house?
That is our default. Rooms are sequenced around your household — school runs, work-from-home days and nap times included — and one kitchen and one bathroom stay in service at every stage.
Do you work weekends or evenings?
Where the job needs it, yes — agreed hours are written into the quote. Commercial and communal work is routinely scheduled out of hours so your business keeps trading.
What happens if it rains during my exterior job?
Exteriors are programmed around the forecast with genuine drying gaps. If the weather turns, we move inside or pause, and the completion date shifts only by the days the weather actually took — nothing is painted in conditions that will fail early.
Are you insured?
Fully, with public liability cover appropriate to the work, and the certificate travels with your quote. Managing agents and freeholders can be sent the paperwork directly if you would rather not handle it.
Is your work guaranteed?
Every job carries a written workmanship warranty, and defects reported within it are fixed without argument. The paint schedule is handed over so you know exactly what is on every surface if anything ever needs matching.
Which areas do you cover?
Twelve boroughs across north, west and south-west London, from Hampstead to Richmond and Bromley to Battersea, plus the neighbourhoods in between. The areas hub lists every page, or just send your postcode and we will confirm the same day.
Do you work with interior designers and architects?
Yes — we price to the specified schedule, sample finishes on site for sign-off and keep the specification paperwork with the job through to completion. Nothing is substituted without the designer's knowledge.
Can you handle listed building and conservation requirements?
We prepare method statements, work strictly within consents and photograph every stage for the file. Original joinery is repaired like-for-like with matching materials, and breathable systems go on fabric that needs them.
What if I am not happy with something?
Tell us at the walkthrough — the snag list is yours, and touch-ups are closed on the spot. Anything found afterwards is returned for and fixed; a five-star finish and a happy client are the only endings we accept.
Our services

Painting and decorating, done properly. Interior, exterior, residential and commercial.

Curved staircase in slate blue with white balusters and new stair carpetMost popular

Interior painting and decorating

Walls, ceilings, woodwork and feature colours. Proper prep, crisp lines, dust-free working and quality paints, finished to a standard we would accept in our own homes.

Learn more →
Portico entrance with panelled front door, white columns and olive planters

Exterior painting and decorating

Facades, render, woodwork and front doors. Weatherproof finishes, correct primers and a tidy site from start to finish.

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Retail showroom with soft greige walls, painted columns and polished floor

Commercial decorating

Shops, restaurants and communal areas. Scheduled around your trading hours so your business keeps running.

Learn more →
Office stairwell with white walls, glass skylight and LED light recess

Office decorating

Workspaces decorated out of hours or over weekends, with minimal disruption to your team and a clean desk by Monday.

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Restored white sash window set into a red brick facade

Sash window restoration

Stripped, repaired, draught-proofed and repainted. Sash windows brought back to smooth, working order.

Learn more →
Freshly decorated hallway with white panelled doors leading to the kitchen

End of tenancy redecoration

Fast turnarounds for landlords and agents. Fixed date, fixed price, and listing-ready photos the day we finish.

Learn more →
5.0
Google rating
Fixed
price in writing
DBS
checked decorators
12
areas across London
Before and after

Drag to see the difference. Real rooms, real transformations.

Photographed by us, on our jobs
Before: BedroomAfter: Bedroom
BeforeAfterDrag me
01

Bedroom

Damaged plaster repaired, walls redecorated and finished fresh

About Defining London

Five stars, every single review. That only happens when the finish is right.

Defining London is a painting and decorating company working across London. We take on tired flats, period houses, offices and end-of-tenancy turnarounds, and hand them back looking like the photographs on this page.

  • Proper preparationStripped, filled, sanded and sealed before a drop of paint goes on. The finish lasts because the prep was done.
  • Fixed price, in writingA full written quote before work starts. No day rates, no surprises on the invoice.
  • Dust-free and DBS checkedDust extraction on every sanding job and DBS-checked decorators, so you can trust who is in your home.
  • Respect for your homeFloors and furniture covered, rooms cleared at the end of every day, keys handled properly for landlords.
See the finished work
Terracotta feature wall in a redecorated bedroom
5.0
Google rating
Bedroom, full redecorationFeature wall in fired terracotta with fresh white woodwork
Finished work

Finished rooms. Not stock photos.

Reviews

Five stars on Google. Real reviews, straight from our Google Business Profile.

See all reviews on Google
S
Sayed
Forest Gate · 5 months ago
★★★★★ Verified

Brought Defining London in to freshen up one of our sites. Their team just got on with it and left the place tidy. It all came out really well. We've got more work at other sites coming up and now know who to call.

Read on Google
I
Ibzz
Colindale · 9 months ago
★★★★★ Verified

Defining London completely transformed my home and exceeded every expectation I had! The team's attention to detail, professionalism, and creative vision were truly unmatched — every room feels refreshed, elegant, and perfectly tailored.

Read on Google
A
Andreea S
Hendon · 6 months ago
★★★★★ Verified

I've had Defining London in recently to redo the upstairs of my house that previous builders messed up. They did the hallway, bathroom and 3 bedrooms. I've struggled to find a reliable company due to past experiences with builders.

Read on Google
M
Muhammad Ali
Chingford · 5 months ago
★★★★★ Verified

Had Defining London in after a leak caused some damage at the flat I rent out. They sorted the repairs and repainted the walls and it's looking right again now. They also sent photo updates while the work was being done which was helpful.

Read on Google
G
GG
Tufnell Park · 5 months ago
★★★★★ Verified

Proper good job painting my house. The workers were friendly but still very professional, all in uniform and well spoken. Looks spot on now. Would recommend Defining London.

Read on Google
H
Henry Byers
London · 5 months ago
★★★★★ Verified

Defining London came recommended by my brother so we used them for some work at home. They turned up, got it done and that was it really. No hassle, no chasing, it was just handled properly. Happy with how it's turned out.

Read on Google
T
Tommy
Holloway Road · 7 months ago
★★★★★ Verified

Had Defining London in for Painting & Decorating. I had a few questions at the start and they actually took the time to talk it through and sort a plan, which helped. Quote came through the same day, they turned up as promised, kept it tidy and the finish looks great. Would use them again.

Read on Google
E
E
Buckhurst Hill · 6 months ago
★★★★★ Verified

Used Defining London for painting & decorating and a few handyman jobs round the house. Everything's come out exactly how I wanted. Straightforward, no messing about. I'm happy.

Read on Google
B
Bobby Jones
Finsbury Park · 7 months ago
★★★★★ Verified

Worked with Defining London recently and the experience was smooth from start to finish. The team were organised, stuck to the schedule, and delivered a great final result. Would happily use them again.

Read on Google
T
Tommy Byers
Harlow · 6 months ago
★★★★★ Verified

One of the best about, love it and will defo use again definitely great service and good people

Read on Google
D
D Z
Edgware · 3 weeks ago
★★★★★ Verified

I recommend 100%. Me and my family are all very happy with the work done and the final result doesn't compare with any other decorators in the past. Thank you

Read on Google
A
Aidan
Canada Water · 3 weeks ago
★★★★★ Verified

Amazing painting and very quick and receptive booking process!

Read on Google
S
Sayed
Forest Gate · 5 months ago
★★★★★ Verified

Brought Defining London in to freshen up one of our sites. Their team just got on with it and left the place tidy. It all came out really well. We've got more work at other sites coming up and now know who to call.

Read on Google
I
Ibzz
Colindale · 9 months ago
★★★★★ Verified

Defining London completely transformed my home and exceeded every expectation I had! The team's attention to detail, professionalism, and creative vision were truly unmatched — every room feels refreshed, elegant, and perfectly tailored.

Read on Google
A
Andreea S
Hendon · 6 months ago
★★★★★ Verified

I've had Defining London in recently to redo the upstairs of my house that previous builders messed up. They did the hallway, bathroom and 3 bedrooms. I've struggled to find a reliable company due to past experiences with builders.

Read on Google
M
Muhammad Ali
Chingford · 5 months ago
★★★★★ Verified

Had Defining London in after a leak caused some damage at the flat I rent out. They sorted the repairs and repainted the walls and it's looking right again now. They also sent photo updates while the work was being done which was helpful.

Read on Google
G
GG
Tufnell Park · 5 months ago
★★★★★ Verified

Proper good job painting my house. The workers were friendly but still very professional, all in uniform and well spoken. Looks spot on now. Would recommend Defining London.

Read on Google
H
Henry Byers
London · 5 months ago
★★★★★ Verified

Defining London came recommended by my brother so we used them for some work at home. They turned up, got it done and that was it really. No hassle, no chasing, it was just handled properly. Happy with how it's turned out.

Read on Google
T
Tommy
Holloway Road · 7 months ago
★★★★★ Verified

Had Defining London in for Painting & Decorating. I had a few questions at the start and they actually took the time to talk it through and sort a plan, which helped. Quote came through the same day, they turned up as promised, kept it tidy and the finish looks great. Would use them again.

Read on Google
E
E
Buckhurst Hill · 6 months ago
★★★★★ Verified

Used Defining London for painting & decorating and a few handyman jobs round the house. Everything's come out exactly how I wanted. Straightforward, no messing about. I'm happy.

Read on Google
B
Bobby Jones
Finsbury Park · 7 months ago
★★★★★ Verified

Worked with Defining London recently and the experience was smooth from start to finish. The team were organised, stuck to the schedule, and delivered a great final result. Would happily use them again.

Read on Google
T
Tommy Byers
Harlow · 6 months ago
★★★★★ Verified

One of the best about, love it and will defo use again definitely great service and good people

Read on Google
D
D Z
Edgware · 3 weeks ago
★★★★★ Verified

I recommend 100%. Me and my family are all very happy with the work done and the final result doesn't compare with any other decorators in the past. Thank you

Read on Google
A
Aidan
Canada Water · 3 weeks ago
★★★★★ Verified

Amazing painting and very quick and receptive booking process!

Read on Google
5.0★★★★★
Based on our Google reviewsWrite a review on Google
How it works

From first visit to finished room in four steps.

01

Free visit and quote

We look at the property, talk through finishes and colours, and give you a fixed written price.

02

Protect and prepare

Floors and furniture covered, then strip, fill and sand with dust extraction. This is where the finish is decided.

03

Decorate

Ceilings, walls and woodwork painted, cleared and tidied at the end of every day.

04

Walk-through and handover

Checked with you room by room, touch-ups done, keys returned. Then we ask for your honest review.

Landlords and agents

End-of-tenancy turnarounds, done fast. Back on the market looking like new.

We work with landlords and lettings agents across London to redecorate flats between tenancies, on a fixed price and a fixed date.

Fixed dateA completion date you can put in the listing.
Fixed priceOne number, agreed in writing, no extras.
Keys handledCollected from and returned to your agent.
Photos on completionListing-ready pictures sent the day we finish.
Areas we cover

12 areas across London. Local pages, local references.

We cover the whole of London. These are the areas we work in most.

Not listed? Send your postcode with the quote form and we will confirm straight away.

Book your free quote. Join the five-star reviews.

Tell us about the property and we will visit, talk through finishes and give you a fixed written price.